COOKIES

If the customer visits or uses this website or another company website, data concerning the use of the site, the customer’s domain name, the number of hits, the pages consulted, the duration of the visit, the browser used as well as the previous and following sites that the customer has visited or will visit, can be collected and processed. This data is collected by means of a cookie which can be saved on the customer’s computer or web page server. The main purpose of a cookie is to facilitate navigation on the website and to memorize the personal configurations of the customer, such as the language he wishes to use.

How we use cookies

At Foozo we and our third-party partners use cookies and other similar technologies described in this cookie policy to allow our website and app to work, to analyze and improve our website, app and communications, to personalize your experience on Foozo and to show you relevant advertising. Please read this Cookie Policy together with our General Terms and Conditions and Privacy Policy for details of what that means for clients using our services.

What are cookies and similar technologies?

Cookies and similar technologies can make an online experience personalized by helping us show relevant Foozo content when browsing our website or app, help us to understand how you are using our services (including our website and apps) and our emails, and save the client lots of time by remembering his/her details.

Cookies are small files that are stored on a client’s device and often a unique identifier. They store small bits of his/her data when a website is visited. Cookies collect, record and share information about its users and/or his/her device when viewing a website, app or email. This information can include the visitor’s language preference or login information, the device and/or browser the visitor is using, the date and time of visits, and how a website or app is used (for example, what pages are viewed the most).

We use ‘first party cookies’ and ‘third party cookies. First party cookies are cookies placed by us to collect information about the visitor. Third party cookies are cookies placed by third parties and information may be shared with and used by the relevant third party for their own purposes.

How long do cookies last?

Cookies usually have expiry dates that determine how long they stay in a browser or on a device:

  • Session cookies are temporary cookies that expire automatically whenever the browser is closed.
  • Persistent cookies usually stay in a browser for a set period, or until they are manually deleted.

Turning off cookies

Visitors can manage and delete cookies through most internet browsers by changing their cookie settings but if this has been done o, our site might not work properly.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

What cookies do we use?

For general information on why we use cookies, the next sections will provide more details.

Strictly necessary cookies

These cookies are necessary for the website or service to function and cannot be switched off in our systems. They are usually only set in response to actions made by the visitor which amount to a request for services, such as setting your language preference, logging in or filling in forms. Moreover, we use “basket” cookies, which enable us to remember your basket items in case you leave the site and return again at a different time. Visitors can set their browser to block or alert about these cookies, but some parts of the site might not then work as expected.

Analytics cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site and digital services. They help us to know which pages are the most and least popular and see how visitors move around the site. If visitors do not allow these cookies, we will not know when visitors have visited our site or used our service, and will not be able to monitor the performance of the site or service. We are using google analytics to monitor website speed and experience in order to improve the website and generally the performance of our service.

How we track emails

Our newsletter emails to you contain analytics cookies (see above for more information about these).

These enable us to recognize when our marketing subscribers have opened an email or clicked certain links. This allows us to record each subscriber’s email address, IP address, device ID, date, and time associated with each open and click for a campaign.

We use this data to create reports about how interesting or useful our campaigns were to our users, then we can adjust them to make our campaigns more relevant.

Is a user’s consent needed to use cookies?

Where we use necessary or essential cookies, we do not need your consent but they can still be blocked or deleted. For most other cookies we need the user’s consent.

Need more information?

Our Privacy Policies contain further information on our data processing practices, as well as details of users’ data protection rights. Any other questions about the way we use cookies, can be addressed to our team at: hello@foozo.lu.